We are committed to providing accessible and personal support to anyone affected by lung cancer. Our free telephone support services include the Ask the Nurse Helpline and the Keep in Touch Support Service, offering practical advice, emotional reassurance, and connection to those who need it most.
Ask the Nurse helpline
The Ask the Nurse Helpline is a confidential and free service where you can speak to experienced lung cancer nurses about any concerns or questions.
Call: 0800 358 7200
Monday – Thursday: 9am – 5pm
Friday: 9am – 4pm
Our lung cancer nurses can answer any questions you may have or even give you the answers to the questions you didn’t know you had!
They can help you navigate your way through diagnosis and treatment, provide information about managing side effects and suggest potential questions you may wish to ask your medical team.
- Symptom Management: Guidance on how to manage specific lung cancer symptoms.
- Treatment Options: Information on different treatments and their potential impacts.
- Localised Support Services: Help finding support near you as well as information about local screening services.
- Second Opinions: Assistance navigating your care options.
Lee’s experience
“I called the helpline after my dad was diagnosed. I wasn’t sure what to ask but the nurse was fantastic. She told me the answers before I even knew the question! We were on the phone for about an hour. I never felt rushed and by the end of it, I knew exactly what to ask Dad’s consultant.”
Keep in Touch service
The Keep in Touch Support Service offers regular one-to-one phone support for individuals with a lung cancer diagnosis or their carers.
FREE AND CONFIDENTIAL
Calls are private and led by trained staff from the charity.
PERSONALISED SUPPORT
You will be assigned a dedicated team member who will call you at an agreed time.
REGULAR CONTACT
Calls are fortnightly, with up to 12 sessions available.
HELP AND SUPPORT
Provides emotional support during isolation or challenging times and helps you navigate your lung cancer experience
IT’S GOOD TO TALK
Allows you to talk to someone about your diagnosis and treatment as well as other topics outside of lung cancer.
ADDITIONAL SUPPORT
Refers you to additional clinical or practical support services if needed (with your permission).